Return & Refund Policy

We’ve Got You Covered!

At XGFBGWZM, we want every order to feel like a worry-free experience. If something isn’t quite right, returning or exchanging your items is simple and clear.

Return Timeframe

You may request a return or exchange within 30 days of receiving your order. This allows enough time to review your purchase and request a return if needed.

Return Fees & Shipping

• A 1% handling fee applies to all returns.

• Customers are responsible for return shipping costs.

How to Request a Return or Refund

1. Contact us via email: support@xgfbgwzm.store or phone: +1 (217) 688-5713.

2. Provide your order number, product details, and reason for return.

3. Once your request is approved, we will email you the return address and instructions. Please do not send items to the original shipping address unless instructed.

Eligible Returns & Refunds

• Returns are accepted for items that match the product description and are in original condition.

• Refunds are processed within 3 business days after we receive and inspect the returned item.

• Refunds are issued using the same payment method used for your order.

Return Address

After your request is approved, please send your items to:

Address: 604 Eastwood St, Bowling Green, KY 42103, USA

A Friendly Reminder

Pack items securely to avoid damage during transit. Once we receive and confirm the return, we’ll promptly process your refund so you can enjoy peace of mind, just like coming home.